Help article
Help article video
The page people skim before they open a ticket.
Paste the help article text, or upload it as a file. The script step turns it into short spoken instructions you can edit. Pick a presenter and you get a video to sit beside the written page.
The detail, in plain English
A help article is read by someone who is already stuck and slightly irritated. The video version has to reach the fix fast: name the problem in the first sentence, then go straight into what to press.
Spoken instructions need signposting that written ones do not. 'First', 'next' and 'last' carry the listener through steps they cannot see numbered in front of them.
What to do, step by step
- 1Bring the article inPaste the text or upload the file. Only the words travel; layout, callout boxes and tables stay behind.
- 2Front-load the fixMove the answer to the first ten seconds, then explain the detail for anyone who needs it.
- 3Choose a calm presenterPlay previews and pick a measured voice. Play the finished video once at full speed before you publish it.
What this format looks like as a video
| Segment | Rough length |
|---|---|
| Naming the problem | 5 seconds |
| The short answer | 10 seconds |
| The steps | 40 seconds |
| The common mistake | 10 seconds |
| Where to get help | 5 seconds |
A worked example
Worked example (illustration). 'Why is my invoice showing the wrong VAT?' becomes an 80-second video that names the setting responsible, shows the two-step correction, warns that already-sent invoices need reissuing, and ends with the support address.
What to watch out for
- Do not promise a fix the article does not actually contain.
- Avoid dates and version numbers that will age the video within a month.
- If the article is longer than about 800 words, it is two videos, not one.
How AutoPersonify does it
PDF, Word, plain text and Markdown files are read in your browser, and a public web address can be read for you. Everything else is pasted in as text. You then get 143 real presenters, scripts in 42 languages, and a free tier with no card. Paid plans are Starter £49, Growth £149 and Scale £499 a month, measured in finished video minutes.
Questions people ask
How long does it take?
Ten to fifteen minutes. Help articles are already structured as steps, so the script step is mostly deleting the parts that only worked visually.
Can I change the wording?
Completely. Most people rewrite the opening entirely so the video answers the question in the first breath, then keep the steps close to the original.
What does it cost?
Nothing to try. Starter at £49 a month suits a small support team publishing a handful of these; heavier libraries fit Growth £149.
Next step
See the turn content into video hub for every source format, or start free and make one now. Last updated 14 September 2026.
Start free, no card required
Bring the content you already have, pick one of 143 presenters, and make a finished video before you pay anything.
Also useful: plans and prices and the AI presenter video hub. Last updated 14 September 2026.