Knowledge base
Knowledge base to video
The articles your support team resends every week, said out loud once.
Paste one knowledge base article, or upload it as a PDF or Markdown file. Its text becomes a spoken script you edit line by line. Choose one of 143 presenters and a short explainer video comes back.
The detail, in plain English
Knowledge bases are written to be scanned, not heard. Headings, anchor links and 'see also' trails hold the article together on screen and mean nothing spoken, so the script step is where you turn them into sentences.
One article, one video is the rule that works. Bundling five articles into a single film gives you something nobody can navigate, while a two-minute video per article sits neatly at the top of the page it belongs to.
What to do, step by step
- 1Paste one articleCopy the article body in, or upload the Markdown export. You see the extracted text before anything else happens.
- 2Rewrite the navigation awayReplace 'click the link below' and heading stubs with spoken sentences, and keep exact button names as the customer sees them.
- 3Produce and embed itPick a presenter, produce the video and embed it at the top of that article so both versions live together.
What this format looks like as a video
| Article part | In the video |
|---|---|
| Article title | The opening question, asked out loud |
| Summary box | The 15-second answer |
| Numbered instructions | Spoken in order, exact button names kept |
| Screenshots | Described only when the wording alone is unclear |
| Related articles | One closing pointer, not a list |
A worked example
Worked example (illustration). A 600-word article called 'How to reset your password' becomes a 70-second video: the question, the three steps with the real button names, the one thing that goes wrong on mobile, and where to go if the reset email never arrives.
What to watch out for
- Interface wording changes faster than articles do — check the button names before you produce.
- Do not read the article verbatim; written support prose sounds stilted spoken.
- Keep the written article live. The video is an addition, not a replacement.
How AutoPersonify does it
PDF, Word, plain text and Markdown files are read in your browser, and a public web address can be read for you. Everything else is pasted in as text. You then get 143 real presenters, scripts in 42 languages, and a free tier with no card. Paid plans are Starter £49, Growth £149 and Scale £499 a month, measured in finished video minutes.
Questions people ask
How long does it take?
About fifteen minutes for one article, most of it spent trimming. Once you have done two or three, the pattern repeats and each one takes closer to ten.
Can I change the wording?
Yes, every line. What is pulled from the article is only a draft script, and nothing is spoken in the finished video unless you have approved it first.
What does it cost?
Free to make your first one with no card. A support team videoing a whole knowledge base usually needs Growth £149 a month, measured in finished video minutes.
Next step
See the turn content into video hub for every source format, or start free and make one now. Last updated 14 September 2026.
Start free, no card required
Bring the content you already have, pick one of 143 presenters, and make a finished video before you pay anything.
Also useful: plans and prices and the AI presenter video hub. Last updated 14 September 2026.